For buying replacement lithium batteries for laptops/notebooks,the website search engine offered several options from which I chose 1. When it arrived, it WAS the correct ordered model but did not fit my device at all. Unfortunately it is now not possible to post lithium batteries out of NZ due to safety regulations, and it was really difficult to work out a good solution, I was ready to just ditch the whole exercise. BatteryUpgrade's team, however, were incredibly patient and helpful and generous despite me not being able to actually return the product for an exchange, and I ended up with the correct one after all,I am very grateful.
About the product:
Once the correct battery arrived, absolutely no problem. Shipping is prompt, especially considering the company and despatch are overseas (not in NZ).
Very, very satisfied. I ordered the wrong battery and when I asked BatteryUpgrade if I could change the order the answer was "return that battery and we sent a new one". However, I was not able to return the battery because the post office in Portugal do not send this type of goods by air and I have not found another way. I contacted again the BatteryUpgrade and they were amazing, they sent me a new battery without I have returned the previous one and with no additional cost.
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